Your property management specialist in Guildford.
24/7 service
Maintenance
Property Development
Low costs
Management of a tenancy and a tenant’s needs once they’ve moved in, is arguably more important than any interaction before. The level of service and respect a landlord gives their tenant and the approach they take to maintenance and issues, tells a tenant all they need to know about the landlord. The first issue the tenant reports, allows the landlord to set the relationship as one of being friends or foes. How a landlord and his management & maintenance teams act and react to that first issue, sets the scene for how a landlord wants to interact and be treated by their tenants. If a landlord maintains the property and responds quickly, tenants will do the same. Conversely if a tenant is, or even feels, ignored, can’t seem to get hold of anyone to help and repairs aren’t done, then tempers frey, priorities change, respect is damaged or lost and less care may also be taken of the property.
The reality
The landlord’s reality is that balancing family, a job, hobbies, their own home and their tenants is a very difficult task. More often than not the call from a tenant wanting something from a landlord comes at the most inconvenient time – not because they are difficult but because that is how life works. Considering a landlord’s tenants are living in an incredibly valuable asset and are an important source of income, then the tenant always ought to be the priority. We know that is far easier said than done and that is why we have Kavu Property Management.
Kavu’s Property management specialists in Guildford
Kavu property management in Guildford is about having qualified competent people for landlords and their tenants to call 24/7. It’s about having instant access to skilled directly employed staff and a reliable network of committed sub-contractors. Our property management, with access to great tradesman, ensures that a landlord sends the right message, sets the right standard and always looks good in the eyes of their tenants. This is achieved by always being available and always providing the best possible prompt service.
For landlords it’s about providing tenants a safe efficient prompt service at an affordable price. High street agents have wonderful people answering the phones but they seldom have first hand experience or rapid access to advice. They are often far away from the rental property and rely on a network of small, sometimes very nice but unreliable one-man bands. The hope is that the one-man band will carry out the repairs and do so in a safe way. The agents have no direct employees that can go and fix things and the Property management office is only open Monday to Friday from 9am to 5pm. Outside of working hours landlords and their tenants are left to the national call centres that purport to have a network of contractors. These call centres are often based far away with no direct employees, charge extortionate fees for out of hours calls and paying minimum fees to sub-contractors.
High street agents charge landlords for managing their property and then often charge a commission on the work they instruct on the landlord’s behalf. For the contractor, landlords and agents it is not a very attractive deal.
What do Kavu do differently?
Kavu property management in actually in Guildford, it is a true 24/7 local service! We use the best available direct and sub-contract experts to make sure your property is properly maintained whatever the day or time. Of course we prefer to keep costs low and to do work during the normal working day. However, we are available with local staff when things go wrong at any time. We offer the superior service at competitive rates. Kavu shortens the communication chain and actually manages the process itself, in-house and so reduces the opportunity of delay, confusion, frustration and costs whilst increasing the potential for a great relationship with landlords & their tenants.
There are no limits to what our property management team can do and will do for a landlord. Be that receiving calls for a blown light bulb or building extensions and full refurbishment projects. We have the capability, drive, enthusiasm & connections to be the full and proper property management element of a landlords property business.
If you want to have a chat about how Kavu can help you with your Property Management and Maintenance needs, then fill out the form below and we will be in touch with you very soon. Alternatively, why not give us a call 01483 351770 or chat to us now, using our contact option in the bottom right hand corner of this screen.