Experiencing some problems with the property? We offer our repair service to everyone. All you have to do is fill out the below form and your repair request will be ticketed into our system. If its urgent give us a call 01483 351770 at any time! We will reply to your “request a repair” and organise a repair time within 24 hours unless you’ve said it is an emergency. Our friendly and knowledgable staff will be round to fix your issue and even give you tips on how to avoid the same problem happening again.
If your landlord doesn’t have a maintenance solution to your issue, why not suggest KAVU to them. If you can’t get hold of your landlord and don’t know who to call and you have an emergency or safety issue give us a call. We are always there at the end of the phone to take your call, offer advice, suggest solutions and where we can we will attend and repair or make safe the issue. Don’t worry we will deal with the cost and larger repairs directly with the landlord later.
If you live in a KAVU managed or maintained property, whether it’s during the working week or at 9pm on a Saturday contact us! We want you to enjoy your tenancy and not have to worry about anything. KAVU managed and maintained properties benefit from quick and direct access to our friendly and proactive property management team who are there for you 24/7. In other words, if you ever encounter a problem, request a repair here and we will be around to fix it.
We care about our tenants’ experiences in our properties. Whether that is your moving in process or showing you the best hot spots in Guildford. We want you to have a stress-free time with us. We thrive on giving you as much time enjoying your student property in Guildford and less time worrying.
I would certainly use Kavu again for my house. Kavu looked at all the work within 2 days of my call, gave me a reasonable quote and I gave the go ahead. The work was a clean and tidy standard. I was absolutely thrilled with the service I received and would highly recommend.
I was very happy with my 2 years experience with Kavu. Mark and Sonja were two lovely landlords who were always there if any help was needed.
Having stayed in one of Kavu’s properties, whilst I studied at the University of Surrey, I couldn’t of asked for a better landlord than Kavu. The prices were reasonable and all issues were dealt with within 48 hours of them being reported.
Want some more information on letting? The below links will help you further understand the letting process. Don’t forget, we also have a ‘Help for tenants’ and ‘Help for landlords’ section on our website just for you. The section is there so that you can start to fully understand the process of letting and what to do and not do both during the property search and during your letting term. We want you to be as comfortable as you can be during the your letting process. Therefore, if you ever have any questions no matter how large or small, please don’t hesitate to contact us. Check out our ‘Get to know’ section here.